Privacy Policy

NeevOne Realties is a digital real estate platform that helps users:

• Buy residential and commercial properties
• Sell properties
• Rent or lease properties
• Search verified property listings
• List their own properties
• Connect with property owners and buyers
• Request home loans
• Find construction, interior design, electrical, plumbing, painting, and renovation services
• Contact real estate professionals and service providers

A. Personal Information

When you use our services, we may collect:

• Full name
• Mobile number
• Email address
• Residential or business address
• City and State
• Profile photograph (optional)
• Identity documents (when required for verification)
• Business information
• Property ownership information
• Communication preferences

B. Property Information

When listing a property, we may collect:

• Property title
• Property description
• Property type
• Property location
• Area and dimensions
• Price
• Amenities
• Property photographs
• Videos
• Documents submitted by the owner
• GPS location (if enabled)

C. Loan Enquiry Information

If you request financial assistance, we may collect:

• Monthly income
• Employment details
• Business information
• Loan amount requested
• Existing liabilities
• Credit-related information voluntarily submitted
• Property details

This information may be shared with banks, NBFCs, or financial partners solely to process your enquiry.

D. Home Service Requests

When requesting services such as construction or renovation, we may collect:

• Service type
• Project description
• Property address
• Budget
• Preferred schedule
• Contact information

E. Automatically Collected Information

We automatically collect certain technical information, including:

• Device information
• Browser type
• Operating system
• IP address
• Date and time of access
• Pages visited
• Search history within our platform
• Referral URLs
• Crash logs
• Cookies
• Analytics data

We use cookies and similar technologies to:

• Keep you logged in
• Remember preferences
• Improve website performance
• Understand visitor behavior
• Analyze traffic
• Prevent fraud
• Personalize user experience

You may disable cookies through your browser settings, though certain features may not function properly.

For more details, see our Cookie Policy.

We use your information to:

• Create and manage your account
• Display property listings
• Verify listings
• Respond to enquiries
• Connect buyers and sellers
• Connect landlords and tenants
• Facilitate home loan enquiries
• Arrange property services
• Improve platform functionality
• Provide customer support
• Detect fraud and misuse
• Personalize recommendations
• Send service-related notifications
• Comply with legal obligations

With your consent or where permitted by law, we may send:

• Property recommendations
• New listings
• Promotional offers
• Home loan offers
• Service updates
• Newsletters
• SMS
• WhatsApp messages
• Push notifications
• Emails

You may unsubscribe at any time by following the instructions provided in our communications or contacting us.

We may share information with:

Property Owners

To facilitate property enquiries.

Buyers

When necessary for transactions.

Tenants

For rental enquiries.

Builders and Developers

Regarding projects you express interest in.

Financial Institutions

Including banks and NBFCs for loan processing.

Service Providers

Including construction companies, electricians, plumbers, architects, painters, interior designers, and other professionals you choose to contact.

Technology Partners

Hosting providers, analytics providers, cloud storage providers, communication service providers, and payment processors.

Government Authorities

Where required by applicable law, court order, or regulatory authority.

We do not sell your personal information to third parties.

Any content you voluntarily publish, including:

• Property listings
• Reviews
• Comments
• Photographs
• Videos

may be publicly visible. Please avoid publishing sensitive personal information.

We retain your information only as long as necessary to:

• Provide services
• Maintain legal records
• Resolve disputes
• Enforce agreements
• Meet regulatory requirements

After this period, information is securely deleted or anonymized where feasible.

We implement reasonable technical and organizational safeguards, including:

• SSL encryption
• Secure servers
• Access controls
• Authentication mechanisms
• Database protection
• Regular monitoring
• Backup systems

While we strive to protect your information, no method of transmission or storage over the internet is completely secure.

Subject to applicable law, you may have the right to:

• Access your information
• Update inaccurate information
• Correct personal information
• Delete your account
• Request deletion of personal data
• Restrict certain processing
• Withdraw consent where applicable
• Object to certain processing activities
• Request a copy of your data

Requests may be subject to legal or contractual limitations.

Our platform may contain links to third-party websites or services, including:

• Banks
• Payment gateways
• Government websites
• Property developers
• Advertising partners
• Social media platforms

We are not responsible for the privacy practices or content of third-party services. Please review their respective privacy policies.

Our services are intended for individuals who are legally capable of entering into contracts under applicable law.

We do not knowingly collect personal information from children without appropriate legal authorization. If we become aware that such information has been collected inadvertently, we will take reasonable steps to remove it.

If you access our platform from outside India, your information may be processed and stored in India or other jurisdictions where our service providers operate, subject to applicable legal safeguards.

We may disclose information when necessary to:

• Comply with legal obligations
• Respond to lawful requests
• Protect our legal rights
• Prevent fraud
• Investigate misuse
• Ensure platform security
• Protect users or the public

We may update this Privacy Policy periodically. Changes become effective upon publication of the revised version with an updated Effective Date. Continued use of our platform after such updates constitutes acceptance of the revised policy.

If you have any questions, requests, or concerns regarding this Privacy Policy or our data handling practices, please contact us:

NeevOne Realties

• Email: support@neevone.com
• Website: https://neevone.com
• Or visit our Contact Us page